NERC - Notice history

Upcoming NERC OpenStack Platform, ColdFront service, and OpenShift Account Manager maintenance will occur on Tuesday September 3, 2024 from 9:00 AM – 5:00 PM.

GENERAL MAINTENANCE

We are planning to migrate a set of GPU hypervisors (V100) from the NERC OpenStack cluster to the NERC OpenShift cluster. We will also be upgrading both the ColdFront allocation system and the OpenShift account management software. This maintenance is scheduled for Tuesday September 3, 2024 from 9:00 AM – 5:00 PM.

NOTICES

- We will be moving some of the GPU OpenStack hypervisors (V100) to our OpenShift Container Platform (OCP) cluster.

- Some OpenStack APIs may briefly experience outages, and any active object storage transfers will be interrupted.

- Please do not launch any new VMs or initiate data transfers to/from existing VMs during this time.

- We will be upgrading the ColdFront allocation system and also OpenShift account management software. All OpenShift APIs and workloads will be available and functional during this portion of the maintenance.

- Please be aware that during this maintenance, project and project change requests (Related to the OpenStack Resource Only) will not be accepted and approved.

- We are reserving the whole day, from 9am to 5pm. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time. We will post updates to our status page when the ColdFront and OpenShift Account Manager portion of this maintenance has been completed.

- Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Thank you,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/
https://nerc-project.github.io/nerc-docs/

Upcoming NERC OpenShift Container Platform (OCP) and ColdFront service maintenance and upgrade will occur on Monday August 5, 2024 9 AM - 5 PM.

GENERAL MAINTENANCE

- We plan to perform maintenance and a version upgrade on the NERC OpenShift deployment. This maintenance will involve a rolling reboot of all hosts in the cluster.

- We are also upgrading and updating NERC's ColdFront deployment.

NOTICES

- We plan to upgrade the NERC OpenShift deployment to a newer Red Hat OpenShift (OCP) version 4.15 and Red Hat OpenShift AI (RHOAI) to v2.8.2, incorporating new features and functionalities.

- This version will allow accessing faster builds with /dev/fuse on users' unprivileged pods, enabling users to leverage the Filesystem in Userspace (FUSE) interface to create and manage custom filesystems without requiring elevated privileges.

- During this process, Access to the NERC OpenShift cluster and NERC Red Hat OpenShift AI (RHOAI) via the web console and other OpenShift CLI tools will be unavailable.

- This upgrade will cause some outages to the NERC’s ColdFront service.

- Please be aware that during this maintenance project, project change requests for OpenShift Resource Type will not be accepted or approved.

- The estimated time to complete ColdFront service update is 2 hours and for OCP update is 8 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time. We will post updates to the status page when the ColdFront portion of this maintenance has been completed.

- Please do subscribe to https://nerc.instatus.com/subscribe/email to get the progress updates during this time.

- Please let us know if you encounter any issues after the maintenance is completed.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please don't hesitate to reach out to us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Thank you,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/
https://nerc-project.github.io/nerc-docs/