GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL

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NERC COLDFRONT

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NETWORKING

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STORAGE
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OTHER WEBSITES & TOOLS
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NERC WEBSITE

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NERC DOCUMENTATION WEBSITE
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NERC TICKETING SYSTEM

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Recent notices

June 19, 2024

June 18, 2024

Upcoming NERC’s RegApp & ColdFront service upgrade and maintenance June 18, 2024 9:00 AM - 11:00 AM
  • Completed
    June 18, 2024 at 2:33 PM
    Completed
    June 18, 2024 at 2:33 PM

    All upgrade and maintenance is complete now!

  • In progress
    June 18, 2024 at 1:00 PM
    In progress
    June 18, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    June 18, 2024 at 1:00 PM
    Planned
    June 18, 2024 at 1:00 PM

    NERC’s RegApp & ColdFront upgrade and maintenance will occur on Tuesday June 18, 2024 from 9:00 AM - 11:00 AM.


    GENERAL MAINTENANCE

    - We are upgrading and updating NERC's RegApp deployment.

    - We are upgrading and updating NERC's ColdFront deployment.


    NOTICES

     - This upgrade will cause some outages to the NERC’s RegApp & ColdFront service.

    - The estimated time to complete this update is 2 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

    - Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

    Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please don't hesitate to reach out to us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.


    Thank you,

    New England Research Cloud (NERC)

    https://nerc.mghpcc.org/
    https://nerc-project.github.io/nerc-docs/

June 17, 2024

June 16, 2024

June 15, 2024

June 14, 2024

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