NERC - Notice history

NERC's planned OpenShift container platform (OCP) maintenance and update will occur on Tuesday May 30, 2023 from 9:00 AM - 11:00 AM.

GENERAL MAINTENANCE

• We will be updating the NERC’s OpenShift container platform cluster configuration. The core OpenShift services should not be interrupted during this time, however, all hosts will be rebooted as a consequence. Any user workloads that are not deployed in a highly-available fashion (e.g. via a deployment spanning multiple pods/hosts) will be temporarily interrupted.

NOTICES

• We will be making a change to the NERC's OpenShift container platform cluster configuration which will involve rolling reboots of all cluster hosts.

• Any user workloads that are not deployed in a highly-available fashion will be temporarily interrupted.

• We do not expect any core OpenShift services to go down during this time but please keep an eye on the status page in the case of any unintended side-effects.

• The estimated time to complete this update is 2 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org).

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

NERC planned system maintenance will occur on Monday May 15, 2023 from 9:00 AM - 11:00 AM.

GENERAL MAINTENANCE

• We will be updating the NERC’s ColdFront services. Access to the NERC’s API services will be briefly disrupted during this time.

NOTICES

• We are upgrading and updating NERC's ColdFront deployment.

• We will resolve the problem with the automatic approval of users' Rados Gateway Object Storage/Swift quota.

• After the upgrade, PIs and Project Manager(s) will be able to request OpenShift resources in addition to the existing OpenStack resources.

• Another issue we will address is the maximum length of project titles on NERC's ColdFront, which previously caused unsuccessful allocations on both NERC’s OpenStack and OpenShift platforms.

• The estimated time to complete this upgrade is 2 hours. It can take less, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nese.mghpcc.org).

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

NERC’s ColdFront upgrade and maintenance will occur on Monday April 03, 2022 from 10:00 AM - 12:00 PM.

GENERAL MAINTENANCE

• We will be upgrading to a newer version of ColdFront that will support OpenShift Resource allocations. This will cause some outages to the NERC’s ColdFront service.

NOTICES

• We are upgrading and updating NERC's ColdFront deployment.

• After the upgrade, PIs and Project Manager(s) will be able to request OpenShift resources in addition to the existing OpenStack resources.

• The duration for this upgrade is estimated at 2 hours. If unforeseen issues occur during this process, the time will be extended. Please keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nese.mghpcc.org).

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

NERC's MGHPCC Shared Services Account Portal a.k.a. RegApp service upgrade and maintenance will occur on Tuesday March 28, 2023 08:00 AM - 10:00 AM.

GENERAL MAINTENANCE

• We are upgrading and updating NERC's RegApp to apply new changes.

• We will be rebuilding RegApp to add a new identity provider (IdP). This will expand the ability to register and log in to NERC from the broader community.

NOTICES

• This will allow user registration and login from other MGHPCC partner institution - The University of Rhode Island.

• This can cause outages to user registration and login. Please avoid login during this maintenance.

• All other NERC services that depends on NERC's RegApp login system i.e. ColdFront, OpenStack Dashboard (Horizon) services will also be affected during this maintenance period.

• The estimated time to complete for this upgrade is 2 hours. It can take longer; so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact the NERC Help Desk for assistance or email us.

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

https://mghpcc.supportsystem.com/