NERC - Recent power events on some NERC hypervisors – Incident details

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Recent power events on some NERC hypervisors

Resolved
Operational
Started 8 months agoLasted less than a minute

Affected

NERC OPENSTACK

Operational from 7:43 PM to 7:43 PM

NERC OPENSTACK COMPUTE SERVICE (NOVA)

Operational from 7:43 PM to 7:43 PM

OPENSTACK NETWORKING SERVICE (NEUTRON)

Operational from 7:43 PM to 7:43 PM

Updates
  • Resolved
    Resolved

    • We have noticed that some NERC hypervisors experienced power events that resulted in the shutdown of the VMs running on those hypervisors.

    • We recommend checking to ensure that your VMs are restored to their previous states and that all critical services running on VMs are operational.

    • We have already restored the state of all VMs prior to the power event.

    • Please let us know if you need further support.

For issues not shown here, please contact NERC via email help@nerc.mghpcc.org or, using the NERC's Support Ticketing System.