NERC - Notice history

NERC RegApp update and maintenance will occur on Thursday January 12, 2023 03:00 PM – 03:30 PM.

GENERAL MAINTENANCE

• We are planning to update MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL a.k.a. RegApp.

NOTICES

• During this maintenance, the RegApp may not be available to all existing users to login and access NERC's OpenStack Dashboard and ColdFront account.

• Also new users will not be able to register their account.

• The estimated time to complete for this upgrade is 30 minutes. It can take longer; so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact the NERC Help Desk for assistance or email us.

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

https://mghpcc.supportsystem.com/

NERC system maintenance will occur on Monday November 07, 2022 8:00 AM – 9:00 AM.

GENERAL MAINTENANCE

• We will be updating RADOS gateway config to solve the issue related to users were unable to upload file(s) to NERC’s Swift storage/buckets using AWS S3 compatible APIs.

NOTICES

• NERC’s OpenStack Object Store (Swift) services may be temporarily or partially unavailable during this time. Users may experience issues when trying to manage containers and data management to/from the containers as a consequence.

• The estimated time to complete for this upgrade is 1 hours. It can take longer; so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact the NERC Help Desk for assistance or email us.

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

https://mghpcc.supportsystem.com/

NERC system maintenance will occur on Wednesday November 02, 2022 8:00 AM – 12:00 PM.

GENERAL MAINTENANCE

• We will be updating our nova and cinder configuration in an effort to fix timeouts that some users have been experiencing when creating instances from larger base images (e.g. Windows VMs).

NOTICES

• NERC’s OpenStack Nova (instances/compute) and Cinder (block storage/volumes) services may be temporarily or partially unavailable during this time. Users may experience issues when trying to create new virtual machines or volumes as a consequence.

• The estimated time to complete for this upgrade is 4 hours. It can take longer; so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact the NERC Help Desk for assistance or email us.

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

https://mghpcc.supportsystem.com/