NERC - Notice history

NERC’s ColdFront upgrade and maintenance will occur on Monday April 03, 2022 from 10:00 AM - 12:00 PM.

GENERAL MAINTENANCE

• We will be upgrading to a newer version of ColdFront that will support OpenShift Resource allocations. This will cause some outages to the NERC’s ColdFront service.

NOTICES

• We are upgrading and updating NERC's ColdFront deployment.

• After the upgrade, PIs and Project Manager(s) will be able to request OpenShift resources in addition to the existing OpenStack resources.

• The duration for this upgrade is estimated at 2 hours. If unforeseen issues occur during this process, the time will be extended. Please keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nese.mghpcc.org).

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

NERC's MGHPCC Shared Services Account Portal a.k.a. RegApp service upgrade and maintenance will occur on Tuesday March 28, 2023 08:00 AM - 10:00 AM.

GENERAL MAINTENANCE

• We are upgrading and updating NERC's RegApp to apply new changes.

• We will be rebuilding RegApp to add a new identity provider (IdP). This will expand the ability to register and log in to NERC from the broader community.

NOTICES

• This will allow user registration and login from other MGHPCC partner institution - The University of Rhode Island.

• This can cause outages to user registration and login. Please avoid login during this maintenance.

• All other NERC services that depends on NERC's RegApp login system i.e. ColdFront, OpenStack Dashboard (Horizon) services will also be affected during this maintenance period.

• The estimated time to complete for this upgrade is 2 hours. It can take longer; so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact the NERC Help Desk for assistance or email us.

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

https://mghpcc.supportsystem.com/

NERC update and maintenance will occur on Thursday February 9, 2023 09:00 AM – 11:00 AM.

GENERAL MAINTENANCE

• We are planning to update MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL a.k.a. RegApp.

• RegApp will show the EULA v1.0.0 page to review for the users. Any new users need to accept the NERC Terms and Conditions by checking the box in the registration form.

• We will also patch ColdFront with the latest version to fix some issues.

NOTICES

• During this maintenance, the RegApp may not be available to all existing users to login and access NERC's OpenStack Dashboard and ColdFront account.

• Also new users will not be able to register their accounts.

• The estimated time to complete for this upgrade is 1 hour. It can take longer; so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

• Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact the NERC Help Desk for assistance or email us.

Thanks,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/

https://mghpcc.supportsystem.com/