NERC - Upcoming NERC system maintenance and upgrade - OpenStack and ColdFront - [Tuesday February 11, 2025 9:00 AM - 11:00 AM] – Maintenance details

GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

Upcoming NERC system maintenance and upgrade - OpenStack and ColdFront - [Tuesday February 11, 2025 9:00 AM - 11:00 AM]

Completed
Scheduled for February 11, 2025 at 2:00 PM – 3:34 PM

Affects

NERC COLDFRONT

Under maintenance from 2:00 PM to 3:34 PM

NERC OPENSTACK

Under maintenance from 2:00 PM to 3:34 PM

OPENSTACK OBJECT STORE (SWIFT)

Under maintenance from 2:00 PM to 3:34 PM

Updates
  • Completed
    February 11, 2025 at 3:34 PM
    Completed
    February 11, 2025 at 3:34 PM

    We have successfully completed the maintenance and upgrade!

  • In progress
    February 11, 2025 at 2:00 PM
    In progress
    February 11, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    February 11, 2025 at 2:00 PM
    Planned
    February 11, 2025 at 2:00 PM

    Upcoming NERC system maintenance and upgrade will occur on Tuesday February 11, 2025 9:00 AM - 11:00 AM.


    GENERAL MAINTENANCE

    - We will be upgrading our ColdFront deployment. Additionally, we will be performing maintenance on the NERC OpenStack RadosGW (Swift/S3) object storage service.

    - Other than OpenStack projects which use Swift/S3 this maintenance should not affect any other projects using the NERC.

    NOTICES

    - The OpenStack RadosGW (Swift/S3) object storage service will be unavailable during this maintenance.

    - Project allocation requests and change requests will not be accepted or approved during this time.

    - The maintenance and upgrade are expected to be brief. We encourage you to monitor https://nerc.instatus.com/ for real-time updates on progress.

    - Please subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.


    Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

    Thank you,

    New England Research Cloud (NERC)

    https://nerc.mghpcc.org/
    https://nerc-project.github.io/nerc-docs/