NERC - Upcoming NERC's ColdFront service upgrade and maintenance Tuesday May 14, 2024 8:00 AM - 10:00 AM – Maintenance details

GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

Upcoming NERC's ColdFront service upgrade and maintenance Tuesday May 14, 2024 8:00 AM - 10:00 AM

Completed
Scheduled for May 14, 2024 at 12:00 PM – 3:00 PM

Affects

NERC COLDFRONT

Under maintenance from 12:00 PM to 3:00 PM

Updates
  • Completed
    May 14, 2024 at 3:00 PM
    Completed
    May 14, 2024 at 3:00 PM
    Maintenance has completed successfully
  • Update
    May 14, 2024 at 2:03 PM
    In progress
    May 14, 2024 at 2:03 PM

    We are extending this maintenance for 1 more hour.

  • In progress
    May 14, 2024 at 12:00 PM
    In progress
    May 14, 2024 at 12:00 PM
    Maintenance is now in progress
  • Planned
    May 14, 2024 at 12:00 PM
    Planned
    May 14, 2024 at 12:00 PM

    Upcoming NERC's ColdFront upgrade and maintenance will occur on Tuesday May 14, 2024 from 8:00 AM – 10:00 AM.

    ENERAL MAINTENANCE

    - We are upgrading and updating NERC's ColdFront deployment.

    - This will allow users to request minimal Swift Object Storage during the decommission process.

    NOTICES

    - This upgrade will cause some outages to the NERC’s ColdFront service.

    - The estimated time to complete this update is 2 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

    - Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

    Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC’s Support Ticketing System.

    Thanks,

    New England Research Cloud (NERC)

    https://nerc.mghpcc.org/

    https://nerc-project.github.io/nerc-docs/