NERC - Upcoming NERC OpenShift Container Platform (OCP) maintenance and upgrade – [Tuesday March 12, 2024 9:00 AM - 12:00 PM] – Maintenance details

GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

Upcoming NERC OpenShift Container Platform (OCP) maintenance and upgrade – [Tuesday March 12, 2024 9:00 AM - 12:00 PM]

Completed
Scheduled for March 12, 2024 at 1:00 PM – 5:00 PM

Affects

NERC OPENSHIFT CONTAINER PLATFORM

Under maintenance from 1:00 PM to 5:00 PM

NERC OPENSHIFT WEB CONSOLE

Under maintenance from 1:00 PM to 5:00 PM

OPENSHIFT CONTROLLER

Under maintenance from 1:00 PM to 5:00 PM

OPENSHIFT WORKERS NODES

Under maintenance from 1:00 PM to 5:00 PM

Updates
  • Completed
    March 12, 2024 at 5:00 PM
    Completed
    March 12, 2024 at 5:00 PM
    Maintenance has completed successfully
  • Update
    March 12, 2024 at 3:57 PM
    In progress
    March 12, 2024 at 3:57 PM

    We are still in progress to add the GPU nodes, so extending this maintenance for another 1 hour.

  • In progress
    March 12, 2024 at 1:00 PM
    In progress
    March 12, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    March 12, 2024 at 1:00 PM
    Planned
    March 12, 2024 at 1:00 PM

    Upcoming NERC OpenShift Container Platform (OCP) maintenance and upgrade will occur on Tuesday March 12, 2024 from 9 AM - 12 PM.

    GENERAL MAINTENANCE

    - We are writing to inform you that we are planning to perform maintenance on the NERC OpenShift deployment which will involve a rolling reboot of all hosts in the cluster.

    NOTICES

    - We plan to perform maintenance on the NERC OpenShift deployment during this time.

    - NERC OpenShift web console and other OpenShift CLI may be inaccessible at times during this process.

    - We will be expanding the NERC OpenShift cluster with new hosts that will provide 40 NVIDIA A100 SMX4 GPUs. This will involve a rolling reboot of all hosts in the OpenShift cluster. Please be aware this may cause issues for any workloads on the cluster that are not configured to automatically failover to other nodes.

    - Please be aware that during this maintenance, project and project change requests for OpenShift Resource Type will not be accepted and approved.

    - We are reserving three hours, from 9am to 12pm. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

    - Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.


    Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

    Thanks,

    New England Research Cloud (NERC)

    https://nerc.mghpcc.org/

    https://nerc-project.github.io/nerc-docs/