NERC - Upcoming NERC’s ColdFront service upgrade and maintenance November 27, 2023 from 10:00 AM - 5:00 PM – Maintenance details

All systems operational

GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

Upcoming NERC’s ColdFront service upgrade and maintenance November 27, 2023 from 10:00 AM - 5:00 PM

Completed
Scheduled for November 27, 2023 at 3:00 PM – 7:33 PM

Affects

NERC COLDFRONT

Under maintenance from 3:00 PM to 7:33 PM

Updates
  • Completed
    November 27, 2023 at 7:33 PM
    Completed
    November 27, 2023 at 7:33 PM

    Maintenance has completed successfully.

  • Update
    November 27, 2023 at 6:47 PM
    In progress
    November 27, 2023 at 6:47 PM

    Maintenance is still in progress. We are extending the maintenance and upgrade timeline till 5 PM. Sorry for the inconvenince it might cause to you and your team.

  • Update
    November 27, 2023 at 5:57 PM
    In progress
    November 27, 2023 at 5:57 PM

    Maintenance is still in progress. We are extending the timeline for another 1 hour till 2 PM. Sorry for the inconvenince it might cause to you and your team.

  • Update
    November 27, 2023 at 4:56 PM
    In progress
    November 27, 2023 at 4:56 PM

    Maintenance is still in progress. We are extending the timeline for another 1 hour till 1 PM. Sorry for the inconvenince it might cause to you and your team.

  • In progress
    November 27, 2023 at 3:00 PM
    In progress
    November 27, 2023 at 3:00 PM

    Maintenance is now in progress

  • Planned
    November 27, 2023 at 3:00 PM
    Planned
    November 27, 2023 at 3:00 PM

    Upcoming NERC’s ColdFront upgrade and maintenance will occur on Monday November 27, 2023 from 10:00 AM - 12:00 PM.

    GENERAL MAINTENANCE

    • We will be upgrading to a newer version of ColdFront that will support OpenShift Resource allocations attributes for GPU quota. This enables users to use NVIDIA GPUs on NERC OpenShift. Also, all new approved allocation on NERC-OCP (OpenShift) resource type will have Red Hat OpenShift Data Science (RHODS) Platform enabled by default. This enables NERC users to rapidly develop, train, and test Artificial Intelligence (AI) / machine learning (ML) models along with setting up accelerated AI/ML workflows and the delivery of AI-powered intelligent applications.

    • This upgrade will cause some outages to the NERC’s ColdFront service.

    NOTICES

    • We are upgrading and updating NERC's ColdFront deployment.

    • After the upgrade, PIs and Project Manager(s) will be able to request NVIDIA GPUs on NERC OpenShift resource allocations.

    • All newly approved NERC-OCP (OpenShift) resource allocation will have enabled RHODS workbench access.

    • The estimated time to complete this update is 2 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

    • Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

    Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please don't hesitate to reach out to us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System (osTicket).

    Thank you,

    New England Research Cloud (NERC)
    https://nerc.mghpcc.org/
    https://nerc-project.github.io/nerc-docs/

For issues not shown here, please contact NERC via email help@nerc.mghpcc.org or, using the NERC's Support Ticketing System.