NERC - NERC's OpenStack Hypervisors Reboot Scheduled for Nov 21, 2023 4:00 PM - 6:00 PM – Maintenance details

GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

NERC's OpenStack Hypervisors Reboot Scheduled for Nov 21, 2023 4:00 PM - 6:00 PM

Completed
Scheduled for November 21, 2023 at 9:00 PM – 9:41 PM

Affects

NERC OPENSTACK

Under maintenance from 9:00 PM to 9:41 PM

NERC OPENSTACK COMPUTE SERVICE (NOVA)

Under maintenance from 9:00 PM to 9:41 PM

OPENSTACK NETWORKING SERVICE (NEUTRON)

Under maintenance from 9:00 PM to 9:41 PM

OPENSTACK BLOCK STORAGE (CINDER)

Under maintenance from 9:00 PM to 9:41 PM

OPENSTACK OBJECT STORE (SWIFT)

Under maintenance from 9:00 PM to 9:41 PM

OPENSTACK IMAGE SERVICE (GLANCE)

Under maintenance from 9:00 PM to 9:41 PM

Updates
  • Completed
    November 21, 2023 at 9:41 PM
    Completed
    November 21, 2023 at 9:41 PM

    Maintenance has completed successfully.

  • In progress
    November 21, 2023 at 9:00 PM
    In progress
    November 21, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    November 21, 2023 at 9:00 PM
    Planned
    November 21, 2023 at 9:00 PM

    We are planning to reboot the NERC's OpenStack Hypervisors on Tuesday November 21, 2023 4:00 PM - 6:00 PM.

    NOTICES

    • We will be rebooting all of the NERC OpenStack Hypervisors, which are hosting virtual machines.

    • This upgrade will cause brief outages to your VMs hosted on NERC’s OpenStack. VM services and SSH access will be momentarily unavailable.

    • OpenStack APIs will briefly be down, and any active object storage transfers will be interrupted.

    • Please do not launch any new VMs or initiate data transfers to/from existing VMs during this time.

    • The estimated time to complete this update is 2 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

    • Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

    Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please don't hesitate to reach out to us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System (osTicket).

    Thank you,

    New England Research Cloud (NERC)
    https://nerc.mghpcc.org/
    https://nerc-project.github.io/nerc-docs/