NERC - RegApp User registration is not working properly! – Incident details

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RegApp User registration is not working properly!

Resolved
Degraded performance
Started 11 months agoLasted 1 day

Affected

MGHPCC SHARED SERVICES (MGHPCC-SS) ACCOUNT PORTAL

Degraded performance from 3:59 PM to 11:01 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    • Even after registering your account via RegApp and attempting to validate it by entering the email-received Validation Code, it will still say "Could not create User".

      We are currently investigating this incident.

For issues not shown here, please contact NERC via email help@nerc.mghpcc.org or, using the NERC's Support Ticketing System.