NERC - Notice history

NERC’s ColdFront upgrade and maintenance will occur on Tuesday Nov 11, 2025 from 8:00 AM - 12:00 PM.

GENERAL MAINTENANCE

- We are upgrading NERC’s ColdFront deployment to the latest version of ColdFront.

NOTICES

- This upgrade will cause some outages to the NERC’s ColdFront service.

- The estimated time to complete this maintenance is 4 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ for real-time updates on progress.

- Please subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Thank you,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/
https://nerc-project.github.io/nerc-docs/

Upcoming NERC system maintenance and upgrade will occur on Tuesday, October 14, 2025 8:00 AM - 5:00 PM.

GENERAL MAINTENANCE

- We will be upgrading our Red Hat OpenShift AI (RHOAI) version of NERC OpenShift Production Cluster to version 2.22. This release brings important enhancements to improve performance, security, and the overall user experience.

- We are upgrading our ColdFront deployment.

NOTICES

- The OpenShift AI and ColdFront services will be unavailable during this maintenance.

- Please keep a backup of your critical data or application running on your project on NERC’s OpenShift cluster.

- Project allocation requests and change requests for both OpenStack and OpenShift Resources will not be accepted or approved during this time.
- The estimated time to complete this maintenance is 9 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ for real-time updates on progress.

- Please subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Thank you,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/
https://nerc-project.github.io/nerc-docs/

Upcoming NERC system maintenance and upgrade will occur on Tuesday, September 9, 2025 8:00 AM - 5:00 PM.

GENERAL MAINTENANCE

- We will be upgrading our Red Hat OpenShift container platform (OCP) version on NERC to version 4.19. This release brings important enhancements to improve performance, security, and the overall user experience.

- Unified Console Experience: The Admin and Developer views are now combined into one interface, reducing context switching and enabling seamless end-to-end workflows.

- We have also set up and now offer an isolated Academic (EDU) OpenShift cluster designed to fully support academic research and coursework, providing a stable and dedicated environment for instructors, principal investigators, students, and other users. If you are planning to run courses on NERC in Fall 2025 or Spring 2026, please contact us so we can coordinate and provide the necessary support.

NOTICES

- The OpenShift services will be unavailable during this maintenance.

- Please keep a backup of your critical data or application running on your project on NERC’s OpenShift cluster.

- Project allocation requests and change requests for both OpenStack and OpenShift Resources will not be accepted or approved during this time.
- The estimated time to complete this maintenance is 9 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ for real-time updates on progress.

- Please subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Thank you,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/
https://nerc-project.github.io/nerc-docs/