NERC - Notice history

Upcoming NERC system maintenance and upgrade will occur on Tuesday, December 9, 2025 8:00 AM - 12:00 PM.

GENERAL MAINTENANCE

- We are upgrading NERC’s ColdFront deployment to the latest version, which will allow users to view a Daily Invoice display in ColdFront and receive threshold budget notification emails.

- We will also validate all current project allocations to ensure each namespace meets the minimum LimitRange requirements.

NOTICES

- This upgrade will cause some outages to the NERC’s ColdFront service.

- The estimated time to complete this maintenance is 4 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ for real-time updates on progress.

- Please subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Upcoming NERC system maintenance and upgrade will occur on Tuesday, October 14, 2025 8:00 AM - 5:00 PM.

GENERAL MAINTENANCE

- We will be upgrading our Red Hat OpenShift AI (RHOAI) version of NERC OpenShift Production Cluster to version 2.22. This release brings important enhancements to improve performance, security, and the overall user experience.

- We are upgrading our ColdFront deployment.

NOTICES

- The OpenShift AI and ColdFront services will be unavailable during this maintenance.

- Please keep a backup of your critical data or application running on your project on NERC’s OpenShift cluster.

- Project allocation requests and change requests for both OpenStack and OpenShift Resources will not be accepted or approved during this time.
- The estimated time to complete this maintenance is 9 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ for real-time updates on progress.

- Please subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Thank you,

New England Research Cloud (NERC)

https://nerc.mghpcc.org/
https://nerc-project.github.io/nerc-docs/