NERC - Status

GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

Monitoring
April 21, 2026 at 4:09 PM
Monitoring
April 21, 2026 at 4:09 PM
We implemented a fix and are currently monitoring the result.
Investigating
April 20, 2026 at 4:56 PM
Investigating
April 20, 2026 at 4:56 PM
Front-end shared services - most critically Keycloak, ColdFront, and RegApp - are currently unreachable. We are continuing to work on resolving this incident.
You can continue to use the NERC OCP (OpenShift) Production and NERC EDU (Academic) clusters as normal to deploy your workloads.
Identified
April 20, 2026 at 12:20 AM
Identified
April 20, 2026 at 12:20 AM
We are continuing to work on a fix for this incident.
Investigating
April 19, 2026 at 1:00 PM
Investigating
April 19, 2026 at 1:00 PM
We are currently investigating this incident.

Recent notices