NERC - Unable to get Access to the NERC Shared Services i.e. RegApp, ColdFront, OpenStack and OpenShift Web Consoles – Incident details

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Unable to get Access to the NERC Shared Services i.e. RegApp, ColdFront, OpenStack and OpenShift Web Consoles

ResolvedMajor outage2 hours 34 minutes

Affected

NERC COLDFRONT

Partial outage from 3:02 PM to 4:09 PM

NERC OPENSTACK

Partial outage from 3:02 PM to 4:09 PM

OPENSTACK DASHBOARD (HORIZON)

Partial outage from 3:02 PM to 4:09 PM

OPENSTACK EC2 API PROXY (EC2API)

Partial outage from 3:02 PM to 4:09 PM

NERC OPENSHIFT CONTAINER PLATFORM - PRODUCTION

Partial outage from 3:02 PM to 6:20 PM

NERC OPENSHIFT WEB CONSOLE

Partial outage from 3:02 PM to 6:20 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC

    We are currently investigating this incident. This is an isolated issue that is affecting Harvard users only!

  • InvestigatingUTC
    We are currently investigating this incident.
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