NERC - Network issues affecting access to/from MGHPCC. – Incident details

All systems operational

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Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
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Network issues affecting access to/from MGHPCC.

Resolved1 hour 48 minutes

Affected

NETWORKING

Operational from 5:58 PM to 7:47 PM

STORAGE

Operational from 5:58 PM to 7:47 PM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • ResolvedUTC

    • We noticed users are unable to access NERC's OpenStack Dashboard (Horizon) after they login.

    • It may affect users' OpenStack running VMs.

    • We are currently investigating this incident. We will gather more details as we inspect more details about this issue.

For issues not shown here, please contact NERC via email help@nerc.mghpcc.org or, using the NERC's Support Ticketing System.