NERC - The short path fibre to MGHPCC Holyoke is down - long path remains up – Incident details

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The short path fibre to MGHPCC Holyoke is down - long path remains up

ResolvedDegraded performance20 hours 15 minutes

Affected

NETWORKING

Degraded performance from 9:30 PM to 5:45 PM

  • ResolvedUTC

    We just resolved the issue!

  • IdentifiedUTC

    We are continuing to work on a fix for this incident. No ETA on short path repair.

  • InvestigatingUTC

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them. We are currently investigating this incident.

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