The MGHPCC main meter detected an ITIC Level 2 power sag event.

GETTING HELP
Email: help@nerc.mghpcc.org or, using the NERC's Support Ticketing System
NERC Documentation: https://nerc-project.github.io/nerc-docs/
Status page for the New England Research Cloud (NERC) and other resources.
Please scroll down to see details on any Incidents or maintenance notices.

Resolved

Partial outage

Started about 4 years agoJuly 13, 2022Lasted about 5 hoursJuly 13, 20222:527:58 PMUTC

Affected

NETWORKING

STORAGE

Updates

Resolved
July 13, 2022 at 7:58 PMUTC
Resolved
July 13, 2022 at 7:58 PMUTC
We just resolved the issue!
Monitoring
July 13, 2022 at 2:53 PMUTC
Monitoring
July 13, 2022 at 2:53 PMUTC
We implemented a fix and currently monitoring the result.
Investigating
July 13, 2022 at 2:52 PMUTC
Investigating
July 13, 2022 at 2:52 PMUTC
The MGHPCC main meter detected an ITIC Level 2 power sag event yesterday afternoon. The event affected a single power phase. Details Time: 5:52:23 PM Percent of Nominal: 66% Duration: 6 cycles (100 milliseconds)

The sag coincided with severe thunderstorms that passed through the area between 5 and 7PM.

Notices:
- Some hypervisors are shutoff and some of them were rebooted.
We are currently investigating this incident.

NERC - The MGHPCC main meter detected an ITIC Level 2 power sag event. – Incident details