Unfortunately, we’ve discovered a need to substantially reconfigure our object/blob storage/Swift setup. This will make it more optimal and highly available for your project’s needs. Currently there is no ETA for when we’ll deploy the new setup but we anticipate being ready in few weeks. We will be in touch in a future communication about ETA and any migration steps, if necessary, to move data from the old swift setup to a new setup.

NOTICES

– Although we will keep the current Swift setup up for now, we highly suggest users do not upload any more data to their object storage/Swift until further notice as there might be migration of data involved. Users may still able to download existing data from their object storage/Swift.

– We will temporarily not accept/approve change requests on Object Storage(GB) quota from NERC’s ColdFront until further notice.

– If your project still needs to be uploaded to object storage during this time, please contact us for an ultimate solution.

– For the Mass Open Cloud (MOC) teams who are trying to migrate their projects to NERC, please contact us to facilitate the migration steps.

– We don't know the ETA for the cutover to the new setup but we will update status and also communicate any progress on this. We urge you to keep an eye on your email and also on https://nerc.instatus.com/ for future updates regarding object storage/Swift.

– Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org).

Thank you, New England Research Cloud (NERC)

https://nerc.mghpcc.org/

https://nerc-project.github.io/nerc-docs/